Jennifer Allen Norton, M.A., LPC-S Counselor & Therapist

(p)512.751.9023

13740 Research Blvd, Suite K2, Austin Tx 78750

Appointments

Appointments are scheduled on an as needed basis. Clients are subject to being charged for their missed appointments if cancellation is not received 24 hrs. prior to their scheduled appointment. Missed appointments are not covered by insurance and become the responsibility of the client.

Sessions

Individual sessions are approximately 50 to 60 minutes long. Family therapy may run 90 minutes and as long as three (3) hours. Usually sessions are scheduled weekly, however, sessions may occur more frequently in order to manage a crisis or less frequently to manage termination of therapy.

Fees

The average hourly rate is $150.00 per hour. The fees are paid as services are rendered unless special arrangements are made with the therapist.

Patient initiated telephone consultations and/or therapy is eligible for billing at the regular hourly rate. Please feel free to discuss financial arrangements. Every effort will be made to assist those who need and desire therapy.

There is a $75 charge for any missed appointments or late cancellations (within 24 hours).

Termination

Client and therapist ideally mutually agree upon termination of the counseling/therapy relationship. Mrs. Norton's only goal is for her clients to be content with their direction in life or to be working toward a solution and relatively confident in their skills and abilities to accomplish such.

Termination of the counseling relationship will automatically occur if there has been no contact between client and therapist for four (4) weeks.

Referrals

Mrs. Norton believes that everyone has the right to participate in their treatment planning and that joint goal setting is the preferred professional relationship between client and therapist. If, for any reason, Mrs. Norton is unable to meet a client's needs, she will gladly refer the client to other qualified practitioners in the area. Mrs. Norton encourages clients to inform her if any discomforts arise, so that joint resolution can be made.

Emergencies

Mrs. Norton can usually be reached via her emergency cell phone at (512) 751-9023. If she is out of her office for extended periods of time, she will leave the number of her back up on her regular voice mail. If in an emergency, a client is unable to reach Mrs. Norton they should contact Shoal Creek Hospital's Psychiatric Assessment Team at (512) 452-0361 or the Help Line at (512) 472-4357.